Managing an account: Checking or savings account

I opened a CD with Capital One approximately three years ago. I contacted Capital One and requested that the CD be removed from my consolidated statements or maintained separately due to privacy concerns. Capital One representatives were courteous and attempted to assist me, but advised that under current policy the CD can not be separated from my other accounts and will continue to appear on consolidated statements. I am requesting a review of this policy and information regarding any available alternatives that would allow greater privacy for this account. I am requesting that Capital One review its policy regarding the display of Certificate of Deposit ( CD ) accounts on consolidated account statements. I have requested that my CD account be maintained separately from my other accounts for privacy reasons. I was informed that Capital One 's policy requires the CD to appear on all statements and that it can not be hidden, separated, or issued on its own statement. While I understand that this may be current policy, I believe customers should have the option to keep certain deposit accounts separate when privacy concerns exist. I am requesting a formal review of this decision and a written explanation of whether any alternative statement delivery, account separation, or privacy options are available. I am not disputing ownership of the account. Rather, I am seeking a reasonable accommodation that allows my CD account information to remain separate from my other account statements. Please provide a written response explaining the policy, the reason for the denial of my request, and any available alternatives.