Incorrect information on your report: Vehicle loan or lease

I previously filed a CFPB complaint regarding this account. Westlake Financial did not address the substance of my complaint and instead provided a generic response regarding disputes with credit reporting agencies. My complaint is not limited to credit reporting. I requested documentation directly from Westlake Financial, including the complete payment history, repossession records, vehicle sale information, and deficiency balance calculations. More than 30 days have passed since my request, and Westlake has not provided the requested records. Meanwhile, Westlake continues reporting a balance of approximately $16000.00 despite the account reflecting a highest balance of approximately $11000.00 and despite the vehicle having been repossessed and sold. I am requesting that Westlake provide : 1. Complete payment history. 2. Repossession and recovery records. 3. Auction or vehicle sale records. 4. Detailed deficiency balance calculations. 5. Documentation supporting the current balance being reported to consumer reporting agencies. If Westlake can not substantiate the balance and reporting with documentation, I request that the information be corrected or removed.