Problem with a lender or other company charging your account: Checking or savings account

" I am disputing $1200.00 in recurring fraudulent charges. I verbally requested to close this account, and while the bank claims they have no record, the account shows absolute zero consumer activityno deposits, withdrawals, or intentional card use. The bank is violating Regulation E by applying a blanket 60-day rule to recurring fraud, ignoring the rolling statement windows and my extenuating circumstance of an abandoned, unmonitored account. '' It is pnc bank