Problem when making payments: Payday loan, title loan, personal loan, or advance loan

I am filing this complaint because Affirm has failed to resolve ongoing account management and AutoPay issues despite numerous attempts to obtain assistance. For an extended period, I have repeatedly set up AutoPay on my account, yet payments continue to be reported as overdue. As a result, I find myself having to manually monitor and address the account on an almost daily basis to avoid potential negative consequences. This issue persists despite my repeated efforts to ensure AutoPay is properly established. In addition, Affirms website and app have frequently failed to function properly. Pages often fail to load, account management features do not work as expected, and I have experienced ongoing technical difficulties when attempting to manage my account. These technical issues have significantly complicated my ability to verify account status, manage payments, and confirm whether AutoPay settings are active. I have contacted Affirm multiple times seeking assistance and a permanent resolution. Despite these efforts, the problem continues. I have spent a substantial amount of time attempting to troubleshoot an issue that should have been resolved by the company. Instead of receiving a meaningful solution, I continue to receive overdue payment notifications and remain uncertain whether the companys systems are functioning correctly. My primary concern is not an unwillingness to pay. I have made good-faith efforts to manage the account and have continued making payments. Rather, my concern is that Affirms technical issues and failure to resolve them have created an ongoing burden that requires constant attention and repeated intervention on my part. I am requesting that Affirm investigate and correct the AutoPay and account management issues, provide a clear explanation of why these problems continue to occur, ensure that I can reliably manage my account without daily intervention, and remove any fees, penalties, or adverse reporting resulting from these unresolved system failures. This issue has required near-daily monitoring and repeated contacts with the company over a period of weeks/months without resolution.